Refund policy

Last updated: July 2026

We want you to be happy with your Garrison Brothers merchandise. This policy covers returns and refunds for items purchased through our online store.

Return Window

You may return unworn, unused merchandise in its original condition with tags attached within 30 days of delivery for a refund or exchange.

Non-Returnable Items

Final sale items, gift cards, and any items marked as non-returnable at time of purchase are not eligible for return.

How to Start a Return

Email shop@garrisonbros.com with your order number and the item(s) you'd like to return. We'll send you instructions for sending it back.

Refunds

Once we receive and inspect your return, we'll notify you of approval status. Approved refunds are issued to your original payment method within 5–10 business days.

Damaged or Defective Items

If an item arrives damaged or defective, contact us within 7 days of delivery at shop@garrisonbros.com and we'll make it right — no return shipping cost to you.

Exchanges

Need a different size or color? Email us at shop@garrisonbros.com and we'll help you swap it out, subject to availability.

Questions

Reach out to shop@garrisonbros.com or (512) 381-3155.